Privacy Policy

Your privacy is important to us. This policy explains how Gbewa collects, uses, and protects your personal information.

Last updated: July 12, 2025

1. Information We Collect

Personal Information

  • Name, email address, and phone number
  • Delivery addresses and location data
  • Payment information (processed securely through third-party providers)
  • Profile photo and preferences

Usage Information

  • Order history and preferences
  • App usage patterns and interactions
  • Device information and identifiers
  • Location data for delivery purposes

Automatically Collected Information

  • IP address and browser information
  • Cookies and similar tracking technologies
  • Analytics data and performance metrics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders - Managing your food delivery from restaurant to your door
  • Provide customer support - Helping you with questions, issues, and feedback
  • Improve our services - Analyzing usage patterns to enhance user experience
  • Send important notifications - Order updates, delivery status, and service announcements
  • Personalize your experience - Recommending restaurants and dishes based on your preferences
  • Ensure platform security - Preventing fraud and maintaining account safety
  • Comply with legal obligations - Meeting regulatory requirements and legal processes

3. Information Sharing

We may share your information with:

Restaurant Partners

We share order details and delivery information with restaurant partners to fulfill your orders.

Delivery Partners

Delivery personnel receive necessary information to complete your delivery, including your address and contact information.

Service Providers

Third-party services that help us operate our platform, including payment processors, analytics providers, and customer support tools.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure user safety.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure payment processing through certified providers
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your data - Request a copy of the personal information we hold about you
  • Correct your data - Update or correct inaccurate information
  • Delete your data - Request deletion of your personal information (subject to legal requirements)
  • Port your data - Receive your data in a structured, machine-readable format
  • Restrict processing - Limit how we use your information in certain circumstances
  • Opt-out - Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality, such as maintaining your login session and shopping cart.

Performance Cookies

Help us understand how you use our website to improve performance and user experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. Third-Party Services

Our service integrates with third-party providers:

  • Payment Processors - Stripe, PayPal for secure payment handling
  • Analytics - Google Analytics for usage insights
  • Maps and Location - Google Maps for delivery tracking
  • Push Notifications - Firebase for order updates
  • Customer Support - Third-party chat and support tools

These services have their own privacy policies, which we encourage you to review.

8. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Phone

+1 (555) 123-4567

Address

Gbewa Inc.
123 Technology Street
San Francisco, CA 94102
United States

We will respond to your privacy-related inquiries within 30 days of receipt.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will post the updated policy on this page
  • We will update the "Last updated" date at the top
  • For significant changes, we will notify you via email or in-app notification
  • Your continued use of our service constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.